Placeholder Return Policy - Print Your Wear

Return Policy

Last updated: May 19, 2026

Thank you for shopping at Print Your Wear. We sincerely hope you are pleased with your purchase. However, if you are not entirely satisfied with your order, we are here to help.

1. Return Window & POD Eligibility Conditions

Because our store operates on a Print-on-Demand (POD) model, every item is custom-printed specifically for you once your order is placed. We strongly encourage you to review product descriptions and size charts carefully before purchasing.

To qualify for a standard return or replacement, your request and items must strictly meet the following conditions:

  • Return Timeframe: You have exactly 30 days from the date of delivery to request a return or a replacement. Requests initiated after 30 days will not be accepted.
  • Product Condition: Items must be in new, unworn, and unwashed condition.
  • Tags & Packaging: All original tags, labels, and original packaging must be completely intact.
  • Proof of Purchase: A valid order number or receipt is required for all requests.

Non-Returnable Items: Gift cards and personalized items (with custom names/photos, outside of manufacturing defects) are final sale and cannot be returned.

2. "No Need to Return" Policy for Defective Items

We utilize a hassle-free resolution process for errors caused by our production network. You do not need to ship the item back to us if your order falls under these categories:

  • Incorrect Item Shipped: You received the wrong size, color, style, or an entirely different product compared to your order confirmation.
  • Defective or Damaged: The product arrived torn, broken, misprinted, or damaged during transit.
  • Not as Described: The item significantly differs from the specifications or size charts displayed on our store.

To claim a free replacement or full refund under this policy, simply email us clear photos of the issue along with your order number.

If the issue falls outside these conditions (e.g., customer ordered the wrong size), we may still support you with either a partial refund or a 50% discount on a replacement/reorder, depending on the specific case.

3. Step-by-Step Return Process

  1. Initiate Request: Email our support team at support@printyourwear.com within 30 days of delivery. State your order number and attach clear photo evidence if the item is defective.
  2. Review & Authorization: Our quality assurance team will review your submission within 48 business hours.
  3. Instructions: If a physical return is required (e.g., for non-defective items), we will provide you with a return authorization and the exact warehouse address. Note: Items sent back without prior authorization will be rejected.

Return Shipping Fees: Print Your Wear covers 100% of the shipping costs if the return is due to our error (defective/wrong item). For sizing mistakes made by the customer or change-of-mind requests, the customer is responsible for all return shipping costs.

4. Refund Processing Time

Once your returned physical item is received and inspected at our facility (or your photo evidence for a defective item is approved), we will notify you via email regarding the approval or rejection of your refund.

  • Processing Timeframe: If approved, we will process your refund within 5 to 10 business days.
  • Receiving Your Funds: The refund will automatically be applied to your original payment method. Please note that it may take additional time for your bank or credit card company to post the funds to your account (typically 3-5 days for PayPal, and up to 10 days for Credit Cards).

5. Contact & Corporate Address

For any questions regarding your return eligibility, please contact us:

Brand Name: Print Your Wear

Administrative Address: 333 N Green St, Chicago, IL 60607, United States

Support Email: support@printyourwear.com

Support Phone: +1 (213) 573-2517